FREQUENTLY ASKED QUESTION

The most popular questions about working with our exchange service.If you couldn"t find the answer to your question question, please contact us.
What discount can you get?

On our site you can get a discount in several ways, which are also summed up among themselves: Cumulative system of...

Service bonus program

Digital asset exchange service GrandChange has developed a bonus program to encourage the activity of its users. The service values...

How long are my applications stored in your personal account?

Each exchange request that the user has created goes into the history of exchange transactions in his personal account. The...

My transfer was frozen by the employees of the Qiwi payment system. What to do?

In such a situation, you should not worry.The security staff of the qiwi payment system on their side carry out...

What is Bitcoin confirmation?

In order for the Bitcoin cryptocurrency to be transferred from one wallet to another, it is necessary to send a...

How do I clear cookies and browser cache?

In order to clear cookies, you need to enter the browser settings and find the appropriate item. This item may...

What if the request for a cryptocurrency exchange has been deleted?

When carrying out exchange operations on the GrandChange service, a situation may arise that the exchange request created by the...

What should I do if the payment has not been received after 24 hours?

In the process of exchanging cryptocurrencies and in other areas, it happens that there are delays in crediting funds. This...